How to Simplify Your Front Desk in the New Year

Struggling with property management? The New Year could be the perfect time to make some changes, and we think the best place to start is your front desk.

Why? It’s the first point of contact for most people, and a crucial part of property management as a result.

Here are three easy ways to make the whole process run smoothly:

1. Hassle free access

Take away the hassle of being the “middle man” for people entering the property. With access permission software, residents can provide entry instructions for concierge and security staff. No more stressful back and forth communication.

2. Track parcels

It’s easy for parcels to get out of hand at the front desk. Soon enough you find yourself juggling multiple packages, which can easily result in them being misplaced or damaged. So, what’s the solution? Be sure to record all packages coming in and notify residents immediately. Digital software makes this possible at the click of a button.

3. Organise and prepare

A cluttered desk is a sign of a cluttered mind. While that may be good for writers and artists, it’s not great for property management. Keep all documents in a filing cabinet, or stored digitally. In either case, make sure they are organised so you can find them quickly – and ensure all other staff are aware of your system.

4. Managing keys

Another task for the front desk is key management. Sure, it’s not the most complex procedure, but it’s something you can make much, much simpler. Using property management software, you can log and track any key activity – whether residential or communal – so you know where keys are at all times, with no complications.

Everything you need in one place

If you’re looking to simplify your front of house operations for 2018, we can help. Working in the property industry for over a decade, we’ve come to understand the challenges faced by concierge teams every day. That’s why we’ve created an easy to use property management tool: Lobital.

Quite simply, Lobital takes the hassle out of day-to-day property management. Find out more today.